Privacy Policy

Last updated: September 13, 2026

This Privacy Policy describes how ZenithDrugs e-Connect (“the App”, “we”, “us”, or “our”) collects, uses, and protects information when you use our mobile application. By using the App, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information depending on how you use the App:

• Account information (optional): If you choose to create an account, we collect your name, phone number, and email address.
• Guest usage: You may also use core features of the App without creating an account. In this case, we do not collect personally identifying account details.
• Order and transaction information: Details of products or orders placed through the App, such as items selected, order status, and order history.
• Device information: Basic technical information such as device type, operating system version, and app version, used for troubleshooting and improving app stability.

We do not collect prescriptions, medical records, health conditions, or any other health-related personal data through this App.

2. How We Use Your Information

• To create and manage your account (if you choose to register)
• To process and display your orders and order history
• To provide customer support
• To maintain and improve the functionality and security of the App

3. Data Sharing

We do not sell, rent, or share your personal information with third parties, including advertisers, data brokers, or external analytics providers. Your information is used solely for the operation of the App as described in this policy.

4. Data Storage and Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Account credentials are stored securely, and sensitive information (where applicable) is stored using secure on-device storage mechanisms.

5. Data Retention

We retain your account and order information for as long as your account remains active, or as needed to provide you with the App’s services. You may request deletion of your account and associated data at any time (see Section 7).

6. Children’s Privacy

The App is not directed at children under the age of 13 (or the minimum age required in your region), and we do not knowingly collect personal information from children.

7. Your Rights and Data Deletion

You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below. We will respond to and process such requests within a reasonable timeframe.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the App after changes are posted constitutes acceptance of the updated policy.

9. Contact Us